Queen Alexandra Hospital

Queen Alexandra Hospital 2019-09-09 Person 4 5 0

Overall I received first class care from an excellent caring team of nurses. The night staff seemed to take longer to respond to my needs. There was one instance from a nurse caused with problems because of her lack of appreciation of my injury but she did apologise.

Queen Alexandra Hospital 2019-09-07 Person 1 5 0

It's pot luck at moment depends what's staff are on some are others need to learn to communicate with parents. Every time I raise an issue they say they will get someone to come talk to me. We been here 3 weeks now and still no chage nor anyone spoke to me as of yet despite asking to speak to someone every day

Queen Alexandra Hospital 2019-09-06 Person 4 5 0

All staff were very kind and understanding and I was reassured by the care I received.

Queen Alexandra Hospital 2019-09-05 Person 5 5 0

All staff are professional and caring

Queen Alexandra Hospital 2019-08-28 Person 5 5 0

There are lots of helpful staff that provides you with supportive materials!

Queen Alexandra Hospital 2019-08-28 Person 4 5 0

I had a sudden vaginal delivery at 31 weeks gestation and all of my care was excellent. We had a student midwife as well who was lovely. My only feedback is that my father in law was allowed on to the ward after I had given birth and bought to our room door. We had not told our family that we had even had the baby just that we were in labour. I was surprised no one asked if it was ok for him to come into the ward. At this point we had not even seen our baby as she had been taken to the Neonatal ward to be checked. I would have thought all visitors should be escorted onto the ward by the birthing partner or a nurse once agreement has been made that they are allowed to visitor. I was pretty shocked this wasn’t the case.

Queen Alexandra Hospital 2019-08-28 Person 4 5 0

Having to go to the hospital each time for my antenatal appointments was a little inconvenient and takes up valuable car parking facilities etc. It would have been easier for these appointments to have been at my local doctors.

Queen Alexandra Hospital 2019-08-27 Person 4 5 0

The ward nursing staff were very good.There were some that went the extra mile which certainly deserves a mention. Sam was amazing. We were treated like human beings and were listened to. I felt that staffing levels could be better, but those that were there were brilliant. The Operating theatre staff were brilliant, they were attentive and showed real care. I can’t thank Mr Masilamani and his team enough, I am so far really pleased with what I have seen and how it is starting to work. D5 room housing beds 17, 18, 19 & 20 was a good experience

Queen Alexandra Hospital 2019-08-23 Person 5 5 0

The care I received during my 3 day stay on D5 ward for total hip replacement was excellent. From the moment I arrived for the operation on the Friday to going home on day three I was looked after really well. The nursing staff were kind and professional and the team providing food, tea and coffee throughout the day were top rate. The whole process was considered to be well organised and thoughtfully planned with a view to achieving a successful outcome for the patient. Information provided by physiotherapists before and after the operation was really good and the physical help and guidance given in learning how to walk and climb stairs using a frame /elbow crutches was kindly and expertly given. The whole experience on ward D5 was positive and I would like to thank all those involved.

Queen Alexandra Hospital 2019-08-22 Person 5 5 0

I accompanied my mum for an eye procedure today. The staff were all very friendly, thorough and professional. We did not have to wait long to be seen for the pre-surgical screening. The nurse put us at ease with comprehensive explanations on the next steps. Then went into another room and saw the two consultants that would be performing the procedure. Both again very caring, patient and checked everything over thoroughly. The surgeons were very skilful in the execution and checked with mum throughout the procedure that she was OK. After completion we even had a tea and biscuits in the recovery area before a nurse explained the aftercare and follow up. We are very thankful to everyone who made this visit as pleasant as possible and are blessed that QA Hospital is here for us. We’ve been very happy with this outcome.